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Broward
County Public Schools
One good way to exhaust an IT budget is to send a technician whenever availability of an IT resource is interrupted. The better way is to monitor IT components and systems and discover the service interruptions before end users notice them. If a problem can't be resolved from the NOC and a technician must be sent, he or she goes with the solution already defined and any needed parts or upgrades on the truck. JDL supplies the network monitoring and support services for thousands of devices in more than 250 schools in Broward County (Ft. Lauderdale) Florida using best practice processes and tools at a considerable cost savings over traditional approaches. |
