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Let JDL improve the way your IT organization delivers its services with our comprehensive Information Delivery Assurance ™ (IDA) methodology. Focused specifically on the needs of education users, IDA is an adaptation of the world-renowned IT Infrastructure Library, a global representation of best practices for the management of information services (adopted by Microsoft, Procter & Gamble and hundreds more of the world ’s largest companies). By improving your overall operational efficiencies, you can meet district goals while significantly reducing the overall costs of technology.

More information:

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Download Best Practices White Paper (PDF 317kb)

   

Customer Success:

 
Baltimore City Public School Systems Baltimore City Schools - JDL applies best practices methodologies to develop critical information on data delivery systems and improve network availability.
PDF File Download Baltimore City Schools Case Study (PDF 179kb)
CCC Application ILS Application - JDL identifies the solution to a year-long mission critical application availability issue through implementation of best practice techniques.
PDF File

Download ILS Application Paper (PDF 271kb)